BI Publisher Desktop Not Showing Add-in / BI Publisher Installation Issue “Please make sure JRE version 1.6 or later is installed”

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Hello There,

Recently i was facing issue with BI Publisher Desktop tool. I am not able to see the add-in in MS word.

Also sometimes i could not proceed with the installation says: “Please make sure JRE version 1.6 or later is installed” though i had 1.6 later or later versions.

It happened when machine is: Windows 7 – 64 bit; but MS Office & client tool (11.1.1.7.150120) of 32 bit.

Follow Oracle Doc: 1464328.1 has fix for it.

Complete the following steps:

  1. Download the offline installer for Java from this page:
    http://www.java.com/en/download/manual.jsp

    Make sure to download both Windows Offline (32-bit) and Windows Offline (64-bit).

  2. In Windows, go to the Control Panel –> Programs and Features.
  3. From the list of installed programs, uninstall all Java / JDK programs from your PC (both 32-bit and 64-bit)
  4. Reboot the PC
  5. Install the Java Windows Offline (32-bit)
  6. Install the Java Windows Offline (64-bit)
  7. Reboot the PC
  8. Install Oracle BI Publisher Desktop

Thanks,

Kishore Guggilla

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