Tag Archives: 11g BI Publisher add-in not showing in word

BI Publisher Desktop Not Showing Add-in / BI Publisher Installation Issue “Please make sure JRE version 1.6 or later is installed”


Hello There,

Recently i was facing issue with BI Publisher Desktop tool. I am not able to see the add-in in MS word.

Also sometimes i could not proceed with the installation says: “Please make sure JRE version 1.6 or later is installed” though i had 1.6 later or later versions.

It happened when machine is: Windows 7 – 64 bit; but MS Office & client tool ( of 32 bit.

Follow Oracle Doc: 1464328.1 has fix for it.

Complete the following steps:

  1. Download the offline installer for Java from this page:

    Make sure to download both Windows Offline (32-bit) and Windows Offline (64-bit).

  2. In Windows, go to the Control Panel –> Programs and Features.
  3. From the list of installed programs, uninstall all Java / JDK programs from your PC (both 32-bit and 64-bit)
  4. Reboot the PC
  5. Install the Java Windows Offline (32-bit)
  6. Install the Java Windows Offline (64-bit)
  7. Reboot the PC
  8. Install Oracle BI Publisher Desktop


Kishore Guggilla